Customer Service.


At VIP Tickets Canada, we know that good customer service is a vital part of your ticket purchasing experience. That's why we are here to help you, any time! Please do not hesitate to contact us with any questions, comments or feedback you may have.

At VIP Tickets Canada, it is our promise to work with you to resolve any and all concerns you may have. We are here to make your ticket-buying experience as positive as possible, so all you have to worry about it having a great time at your event!

Our customer service phone line is open daily from 7AM-1AM EST, and you can reach us 24/7 via email or by filling out an Inquiry Form here! We look forward to serving you!

Have suggestions for us?

We strive to bring our customers the best service possible. If you have suggestions of how we can serve you better, please fill out an Inquiry Form here! We always welcome your feedback!

Like what we're doing?

We'd love it if you'd help us spread the word and write us a review! Alternatively, you can send us a testimonial via email for us to feature on our Testimonials page! Thank you so much for your support!

Contact us by PHONE:

To speak with a customer service agent (with a real person on the other end of the line!), please call us on our Customer Service line, toll-free!

Customer Service Phone Line: 1-800-688-9009

(open daily from 7AM-1AM EST)

If you are having trouble getting ahold of a VIP Tickets customer service representative, please contact us via email or by filling out an inquiry form here. If you prefer to talk to someone in person, leave us your name and number and we will call you!

Contact us by EMAIL:

We are available to answer your questions via email 24/7. Please make sure to include your name, location (city and province/state), and the event in question so that we can serve you better!

VIP Tickets Canada Customer Service Email:

Make an INQUIRY:

Alternatively, fill out an Inquiry Form here to send us your questions, suggestions, comments or feedback at any time. Please make sure to include your name, location (city and province/state), and the event in question so that we can serve you better

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Shopper Award
VIP Tickets Canada Advantage
  • Consistently Lower Prices
  • Largest Inventory in Canada
  • Live Customer Support On Call
  • Last Minute Availability
  • Safe and Secure Website
  • Accurate Order Processing
  • All Major Credit Cards Accepted
  • Fast Shipping (FedEx or e-Tickets)
  • Trusted Merchant

Your Trusted Ticket Source

A full-service national event ticket marketplace. ®2020 VIP Tickets Canada Inc. All rights reserved.
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