VIP Tickets Canada Privacy Policy


This privacy policy governs the manner in which VIP Tickets Canada Inc. (“We” or “VIP Tickets Canada”) collects, uses, maintains, and discloses personal and non-personal identification information collected from customers or other users (each a "User") of the VIPTicketsCanada.ca website ("Site"). This privacy policy applies to the Site as well as all other products and services offered by VIP Tickets Canada.

 

The terms “we”, “our”, and “us” as used in this policy refer to VIP Tickets Canada Inc.


Personal Identification Information

We may collect from personal identification information from Users in a variety of situations, including but not limited to:

  • When Users visit our Site; place an order; fill out a form; and/or in connection with other activities, services, features or resources on our Site.

 

Users may be asked to provide personal identification information as appropriate, including but not limited to:

  • User name; email address; mailing address; phone number; and credit card/payment information.

 

Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, however this may prevent them from engaging in certain Site-related activities.


 

Non-Personal Identification Information

We may collect non-personal identification information from Users whenever they interact with our Site. Non-personal identification information may include but is not limited to:

  • Browser name; type of computer or mobile device; and/or technical information regarding Users' means of connection to our Site such as the operating system, Internet service providers utilized, and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. Web browser places cookies Users' hard drives for record-keeping purposes, as well as sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent, however this may prevent Users from engaging in certain Site-related activities or cause parts of our Site to not function properly.


How We Use Collected Information

VIP Tickets Canada collects and uses Users' personal and non-personal identification information for the following purposes:

  • To personalize and/or improve user experience

    • We may use information in an aggregate form to understand how our Users use the services and resources provided on our Site.

  • To improve our Site and/or Site functions

    • We continually strive to improve our Site offerings based on the information and feedback we receive from Users.

  • To improve customer service

    • User information helps us to more effectively respond to customer service requests and support needs.
  • To process transactions

    • We may use the information that Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails

    • The email addresses Users provide for order processing will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

    • If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product and/or service information, etc. Users can unsubscribe from receiving future emails at any time by following the instructions that we include at the bottom of each email or by contacting us via our Site.


 

How We Protect User Information

Our Site is certified by 403Labs, which verifies that our Site is in compliance with PCI vulnerability standards in order to create a secure environment for Users. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users' personal identification information, transaction information, and data stored on our Site.


Sharing Users' Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated User demographic information that is not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business/Site or administer activities on our behalf such as sending out newsletters or surveys. We may share User information with these third parties for these limited purposes provided that Users have given us permission to do so.


Changes To This Privacy Policy

VIP Tickets Canada has the discretion to update this privacy policy at any time. If and when we make changes, we will post the date that the updates were made at the bottom of this page. We encourage Users to frequently check this page for any changes in order to stay informed regarding how we are helping to protect their personal information.


User Acceptance Of These Terms

By using this Site, Users signify their acceptance of this privacy policy. If Users do not agree with this policy, we ask that they do not use our Site. By using this Site, Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications. Continued use of our Site following the posting of any changes to this policy will be deemed their acceptance of those changes.


Contact Us

If Users have any questions about this privacy policy, the practices of this Site, or their dealings with this Site, please contact us at: customerservice@vipticketscanada.ca .


This document was last updated on June 28, 2016

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