VIP Tickets Canada Privacy Policy

This privacy policy governs the manner in which VIP Tickets Canada Inc. (“We” or “VIP Tickets Canada”) collects, uses, maintains, and discloses personal and non-personal identification information collected from customers or other users (each a "User") of the website ("Site"). This privacy policy applies to the Site as well as all other products and services offered by VIP Tickets Canada.


The terms “we”, “our”, and “us” as used in this policy refer to VIP Tickets Canada Inc.

Personal Identification Information

We may collect from personal identification information from Users in a variety of situations, including but not limited to:

  • When Users visit our Site; place an order; fill out a form; and/or in connection with other activities, services, features or resources on our Site.


Users may be asked to provide personal identification information as appropriate, including but not limited to:

  • User name; email address; mailing address; phone number; and credit card/payment information.


Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, however this may prevent them from engaging in certain Site-related activities.


Non-Personal Identification Information

We may collect non-personal identification information from Users whenever they interact with our Site. Non-personal identification information may include but is not limited to:

  • Browser name; type of computer or mobile device; and/or technical information regarding Users' means of connection to our Site such as the operating system, Internet service providers utilized, and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. Web browser places cookies Users' hard drives for record-keeping purposes, as well as sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent, however this may prevent Users from engaging in certain Site-related activities or cause parts of our Site to not function properly.

Cookies allow the Website to remember important information that will make your use of the site more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Certain cookies will be used on the Site regardless of whether you are logged in to your account or not.  Like most websites, we use cookies for a variety of purposes in order to improve your online experience, for analytics and for marketing, but specifically we use Cookies on the Website for the following purposes:

  1. Analytical Purposes: We use Cookies to analyze user activity in order to improve the Website. For example, using Cookies we can look at aggregate patterns like the type of ticket searches that users perform. We can use such analysis to gain insights about how to improve the functionality and user experience of the Website.
  2. Your Preferences: We use Cookies to store certain user preferences on our Website. For example, we may store the recent searches you have performed in a Cookie so that we can allow you to easily repeat those searches when you return to our Website.
  3. Marketing: We use Cookies from third-party partners such as Google and Facebook for marketing purposes. These Cookies allow us to display VIP Tickets Canada promotional material to you on other sites you visit across the Internet. VIP Tickets Canada may also share information about your behavior on the Site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you.
  4. Referral Tracking: We use Cookies to associate user activity with the third party website that referred the user to our Website, or to associate user activity that VIP Tickets Canada referred to a third party website. These third party partner websites receive credit for the activity of users they refer to our Website, or give VIP Tickets Canada credit for the activity of users referred to such third party websites. We do not share any personal information or information about individual user activities with these partner entities.

VIP Tickets Canada uses the AdWords and Remarketing Lists features of Google Analytics for Display Advertisers. VIP Tickets Canada and Google use first-party cookies (such as the Google Analytics cookie) to inform, optimize, and serve ads based on your past visits to our Website. This means that vendors including Google will display Indeed promotional material on other sites you visit across the Internet.

You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.


How We Use Collected Information

VIP Tickets Canada collects and uses Users' personal and non-personal identification information for the following purposes:

  • To personalize and/or improve user experience

    • We may use information in an aggregate form to understand how our Users use the services and resources provided on our Site.

  • To improve our Site and/or Site functions

    • We continually strive to improve our Site offerings based on the information and feedback we receive from Users.

  • To improve customer service

    • User information helps us to more effectively respond to customer service requests and support needs.
  • To process transactions

    • We may use the information that Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails

    • The email addresses Users provide for order processing will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

    • If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product and/or service information, etc. Users can unsubscribe from receiving future emails at any time by following the instructions that we include at the bottom of each email or by contacting us via our Site.


How We Protect User Information

Our Site is certified by 403Labs, which verifies that our Site is in compliance with PCI vulnerability standards in order to create a secure environment for Users. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users' personal identification information, transaction information, and data stored on our Site.

Sharing Users' Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated User demographic information that is not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business/Site or administer activities on our behalf such as sending out newsletters or surveys. We may share User information with these third parties for these limited purposes provided that Users have given us permission to do so.

Changes To This Privacy Policy

VIP Tickets Canada has the discretion to update this privacy policy at any time. If and when we make changes, we will post the date that the updates were made at the bottom of this page. We encourage Users to frequently check this page for any changes in order to stay informed regarding how we are helping to protect their personal information.

User Acceptance Of These Terms

By using this Site, Users signify their acceptance of this privacy policy. If Users do not agree with this policy, we ask that they do not use our Site. By using this Site, Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications. Continued use of our Site following the posting of any changes to this policy will be deemed their acceptance of those changes.

Contact Us

If Users have any questions about this privacy policy, the practices of this Site, or their dealings with this Site, please contact us at: .

This document was last updated on April 2, 2017

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